This privacy policy explains how we use any personal information we collect about you when you contact us about our services.
How we collect information about you?
We collect information about you when you register with us or make an enquiry for our products and services. We also collect information when you voluntarily complete customer surveys. Website usage information is collected using cookies.
How we use the information about you
In order to process your holiday booking and make sure that your excursion and holiday arrangements run smoothly, it is necessary for us to collect information from you . This information will be passed onto relevant suppliers connected with your excursion or holiday such as coach companies, Ferries, Eurotunnels and hotels.
Upon your agreement, the information we collect will be used to make contact with you for marketing purposes about our other products and services that we think may interest you. By Agreeing to our privacy policy, this allows us to use your personal information within our company so that we can offer you our products and services.
We will take appropriate measures to prevent unauthorised or unlawful processing of personal data and accidental loss or destruction of, or damage to, personal data. Elite Tickets Ltd will not share your information for marketing purposes with any outside companies. When we process your booking, it may be necessary for us to provide your details to suppliers, such as the coach company, immigration, border control and hotel suppliers.
Your personal data may be stored, used and processed within the UK and/or any other country or countries in the European Economic Area (EEA). EEA countries are all member states of the European Union along with Norway, Iceland and Liechtenstein. We may also store, use or process personal data outside the EEA. We will not, however, pass any information on to any person who is not not directly responsible for part of your travel arrangements, unless of course we are legally obliged to do so.
Our website
We may use the personal information you provide for notifications. These may be emails, telephone calls, or other methods of contact. If you do not want to receive these notifications from us, please notify us, see ‘How to contact us’ below.
Cookies
Cookies are text files on your computer which collect internet log information and visitor behaviour information. This information can be used to see how many people visit our site and also to gain statistics on website activity. You can set your browser not to accept cookies, however, some of our website features may not function as a result.
Marketing Purposes
We would like to send you information about products and services of ours and other companies within our group which may be of interest to you. If you have given us your consent to receive marketing, you can opt out at a later date. You have a right to stop us from contacting you for marketing purposes . If you no longer wish to be contacted for marketing purposes, please email us at enquiries@eliteticketsltd.co.uk
Access to your information
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address enquiries@eliteticketsltd.co.uk or Elite Tickets Ltd, 387 Baddow Rd, Chelmsford,Essex, CM2 7QQ. We will do our utmost to ensure that the personal information we hold for you is accurate and up to date and you have the right to contact us to correct or remove information you think is inaccurate.
Changes to our privacy policy
We regularly review our policy and updates will be available on our web page. This privacy policy was last updated on 9th April 2018.